{"id":340846,"date":"2025-12-02T14:17:15","date_gmt":"2025-12-02T13:17:15","guid":{"rendered":"https:\/\/www.rizoma.com\/?page_id=340846"},"modified":"2026-02-25T10:21:50","modified_gmt":"2026-02-25T09:21:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/cycle.rizoma.com\/en\/faq\/","title":{"rendered":"Faq"},"content":{"rendered":"<div class=\"acf-innerblocks-container\">\n\n\n\n<div class=\"rz-faq \" id=\"block_699965cf445291756d1ed8abdcfa39a9\" data-state=\"default\">\n  <div class=\"container\">\n    <div class=\"back-button\">\n      <div class=\"icon-container icon-back\">\n        <span class=\"icon-arrow-left\"><\/span>\n      <\/div>\n      <span>Back<\/span>\n    <\/div>\n\n    <div class=faq-page-texts>\n      <span class=\"faq-page-title\">CONTACT SUPPORT<\/span>\n      <span class=\"faq-page-subtitle\">We might already have the answer to your question. Check our FAQ section.<\/span>\n    <\/div>\n\n    <div class=\"faqs\">\n              <div class=\"faq\">\n          <div class=\"accordion-block\">\n            <ul class=\"accordion js-accordion\">\n                            <li class=\"faq-item\">\n                <a class=\"accordion-item opener js-accordion-opener\" href=\"#\">\n                  <div class=\"row\">\n                    <div class=\"faq-title\">\n                      <span>FAQ ABOUT THE PRODUCTS AND PRODUCT COMPATIBILITY<\/span>\n                    <\/div>\n                    <div class=\"icon-container\">\n                      <span class=\"icon-plus\"><\/span>\n                    <\/div>\n                  <\/div>\n                  <div class=\"js-accordion-slide\">\n                    <div class=\"accordion-content\">\n                      <div class=\"content__sub-faq\">\r\n<strong>Which materials does Rizoma use to produce its accessories?<\/strong>\r\n<br><br>\r\nRizoma accessories are, in most cases, made of aluminum. When required by the product design or functionality, Rizoma combines aluminum with other high strength, ultra- lightweight materials, such as technopolymers and carbon fiber.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What does it mean that Rizoma accessories are anodized?<\/strong>\r\n<br><br>\r\nAnodizing is an electrolytic passivation process used to increase the thickness of the natural oxide layer on the surface of metal parts. Anodizing increases resistance to corrosion and wear. Anodic films can also be used for several cosmetic effects, either with thick, porous coatings that can absorb dyes or with thin transparent coatings that add reflected light wave interference effects.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What is the durability of the surface finishing of Rizoma products?<\/strong>\r\n<br><br>\r\nRizoma protects its accessories from erosion and oxidation by anodizing. Nevertheless, it is impossible to predict a specific and real durability of the surface finish. Wear depends on many variables such as, for instance, exposure to climatic factors (sun and heat, rain, salt, dust, etc.), poor maintenance and care, cleaning with detergents or materials more aggressive than due.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Where can I find my bike at rizoma.com?<\/strong>\r\n<br><br>\r\nRizoma constantly carries out new tests on the latest motorcycle models to expand the compatibility of its products and provide more specific information to its users. You can search for your bike by entering brand and model in the appropriate drop-down menu on the home page; or you can do it passing by the \u201cfor Motorcycle\u201d menu; moreover, to check the compatibility of Rizoma products, you can also select your bike within the product pages, where you will be shown any mounting kits required for installation.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>How shall I know which products fit on my bike?<\/strong>\r\n<br><br>\r\nOnline, searching for your bike, you can check the compatible product list, or within the product page, where you can select your bike and verify the fitment by the dedicated compatibility menu. When a bike has not been tested by Rizoma, online Multifit products that may fit are suggested. It is advisable to always check the technical info of a not tested accessory.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I mount a Rizoma accessory completly by myself?<\/strong>\r\n<br><br>\r\nRizoma is committed to designing products easy to mount and that generally do not required changes to original parts of the bike. Rizoma always recommends that you have the installation of the product performed by skilled personnel who can guarantee the mounting in the most correct way. For your protection and safety, RIZOMA expressly recommends that you have the installation of the product performed by skilled personnel. Improper installation, repair or maintenance, can cause accidents. Rizoma accepts no liability for any damage, of any kind, which may be caused, directly or indirectly, to persons or things as a result of incorrect assembly or failure to observe all the assembly instructions.\r\n<br><br>\r\n<strong>Is it possible to use inch-sized tools to install Rizoma accessories?<\/strong>\r\n<br><br>\r\nNo, we always recommend using tools measured in millimetres (mm). Using inch-sized tools may not ensure a precise fit with the hardware, increasing the risk of damaging screws, nuts, or components, and may lead to improper tightening.\r\n<br><br>\r\n<strong>Why are metric tools required?<\/strong>\r\n<br><br>\r\nMetric tools are required because the hardware is designed according to metric standards, with very tight tolerances. Inch-sized tools often do not fit precisely on the head of screws or nuts, which can cause slippage. Improper tightening may lead to malfunctions or safety risks.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What about care and cleaning of Rizoma products?<\/strong>\r\n<br><br>\r\nTo care and clean Rizoma products use neutral detergents with cold water only. It is not recommended to use aggressive soap (such as motor cleaning sprays, degreasers, etc.) or abrasive sponges. You can find the care and cleaning info of each Rizoma accessory in the user manual downloadable online checking the product page.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Are spare parts available for Rizoma accessories?<\/strong>\r\n<br><br>\r\nSpare parts are available for all Rizoma products. It is necessary to contact Customer Care e-mailing to support@rizoma.com and providing the order confirmation or purchase receipt copy and specifying which spare part you are looking for.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What\u2019s the difference between an E-approved mirror and a not E-approved one?<\/strong>\r\n<br><br>\r\nThe reflective surface area of an E approved mirror is larger and comply the dimensional requirements of current European legislation. You can download product approval information directly from the Media section of the product page.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Does Rizoma provide product customizations and ad-hoc modifications at the Customer\u2019s request?<\/strong>\r\n<br><br>\r\nNo, Rizoma does not provide any kind of customization or ad-hoc modification of its accessories.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Does the pack always include mounting kits?<\/strong>\r\n<br><br>\r\nNo, the pack does not always include the mounting kit. You must check online, in the product or bike page, which adapters are required. If mounting kits are included, the information is specified on the page and\/or in the technical information of the product.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Are Multifit mounting kits compatible with all bike models?<\/strong>\r\n<br><br>\r\nMultifit Rizoma mounting kits fit the greatest number of models available on the market. However, universal compatibility cannot be guaranteed. Rizoma recommends checking the product specifics and the technical drawing available online, in order to make a comparison with the OEM part and the fitting to your bike.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What\u2019s the difference between Side Mount, End Mount e Sport Mount?<\/strong>\r\n<br><br>\r\nRizoma divides its mirror mounting systems into four macro-categories. Side Mount, mirrors typically for road bikes, with stem that fits to the handlebar; End Mount, mirrors that are installed via expander to the end of the handlebar; Sport Mount mirrors designed to mount on the fairing by specific adapters.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What\u2019s the difference between an E-approved mirror and a not E-approved one?<\/strong>\r\n<br><br>\r\nThe reflective surface area of an E approved mirror is larger and comply the dimensional requirements of current European legislation. You can download product approval information directly from the Media section of the product page.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I fit the OEM turn signals on Rizoma license plate supports?<\/strong>\r\n<br><br>\r\nRizoma license plate support kits generally include Rizoma turn signals mounting kits. In some cases, where required, the Rizoma license plate support also includes the mounting kit to allow the repositioning the OEM turn signals, or it is sold separately.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Do the Rizoma license plate supports comply with the current on road traffic regulations?<\/strong>\r\n<br><br>\r\nEach Rizoma license plate kit is specifically designed for a corresponding motorcycle model. Each kit includes everything required to fit it without requiring any modifications to OEM parts, always in complete compliance with legal requirements. Moreover, they are adjustable and supplied with a safety lock to ensure the correct tilt.<br><br>\r\n<\/div>                    <\/div>\n                  <\/div>\n                <\/a>\n              <\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n              <div class=\"faq\">\n          <div class=\"accordion-block\">\n            <ul class=\"accordion js-accordion\">\n                            <li class=\"faq-item\">\n                <a class=\"accordion-item opener js-accordion-opener\" href=\"#\">\n                  <div class=\"row\">\n                    <div class=\"faq-title\">\n                      <span>FAQ ABOUT PRODUCT HOMOLOGATIONS, APPROVALS AND DOCS<\/span>\n                    <\/div>\n                    <div class=\"icon-container\">\n                      <span class=\"icon-plus\"><\/span>\n                    <\/div>\n                  <\/div>\n                  <div class=\"js-accordion-slide\">\n                    <div class=\"accordion-content\">\n                      <div class=\"content__sub-faq\">\r\n<strong>Product homologation<\/strong>\r\n<br><br>\r\nRizoma accessories that must have European approval are designed and manufactured in compliance with the legal requirements in force and are certified by reliable product approval organizations. Each Rizoma E-approved accessory is marked with the symbol \u201cE\u201d followed by the approval ID number. On the Rizoma website, approved products are characterized by the \u201cE\u201d icon on the product page. Their approved status is also specified in the product description and technical information. You can download information about the product approval online, in the Media section of the product page.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>T\u00dcV and ABE certifications<\/strong>\r\n<br><br>\r\nT\u00dcV and\/or ABE certification is required in some countries (such as Germany, Luxembourg, Belgium, and Austria) when installing a Rizoma aftermarket component on a vehicle. Once the accessory has been fitted on the vehicle, the owner must visit a T\u00dcV certification center with the relative certification (downloadable from our website) to have the changes made to the vehicle approved and the vehicle registration document updated. Instead, the ABE certification is mainly required in Germany for vehicles or parts of vehicles and is issued by the KBA authority. With the ABE document (downloadable from our website), the vehicle can circulate without visiting the T\u00dcV certification center. An ABE approved aftermarket accessory is considered as identical to an OEM part and does not require any additional inspections or checks by T\u00dcV certification centers in the countries in which it is available. The ABE-approval Id number can be found on the component. An ABE approved component is automatically T\u00dcV approved. Warning: a T\u00dcV\/ABE certified product is not, as a result, E approved. You can download the T\u00dcV and ABE information online, in the Media section of the product page.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>If a product has T\u00dcV\/ABE approval, where can I find the certification id codes?<\/strong>\r\n<br><br>\r\nYou can download a copy of the T\u00dcV\/ABE documents online, in the Media section of the product page. When an accessory is T\u00dcV-approved, the item code is lasered on the product itself, linking the accessory to the information declared on the T\u00dcV document. If a product also has ABE certification, both the item code and the KBA number are lasered on the accessory itself.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>When replacing an OEM part with a Rizoma E\/T\u00dcV\/ ABE approved one does the bike maintains its homologation for use on public roads?<\/strong>\r\n<br><br>\r\nAn accessory approval in a particular country is exclusively limited to that country. The same accessory, in other countries, is considered and compared to a racing vehicle component which can only be used on private tracks. According to the applicable laws, following the installation of this accessory, the motorcycle may not be used on the road, or anywhere that is not a racing track. It may not therefore be fitted on motorcycles intended for road use. Rizoma declines all liability for a different use of its products.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Where can I find the mounting instructions?<\/strong>\r\n<br><br>\r\nYou can find the product manuals online, on the product page in the Mounting Instructions &#038; Media menu. To find a product you can search for it by code using the website search engine. The product code is the alphanumeric SKU printed on the packaging label.<br><br>\r\n<\/div>                    <\/div>\n                  <\/div>\n                <\/a>\n              <\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n              <div class=\"faq\">\n          <div class=\"accordion-block\">\n            <ul class=\"accordion js-accordion\">\n                            <li class=\"faq-item\">\n                <a class=\"accordion-item opener js-accordion-opener\" href=\"#\">\n                  <div class=\"row\">\n                    <div class=\"faq-title\">\n                      <span>FAQ ABOUT ORDERS, SHIPPING, RETURN AND PRODUCT WARRANTY<\/span>\n                    <\/div>\n                    <div class=\"icon-container\">\n                      <span class=\"icon-plus\"><\/span>\n                    <\/div>\n                  <\/div>\n                  <div class=\"js-accordion-slide\">\n                    <div class=\"accordion-content\">\n                      <div class=\"content__sub-faq\">\r\n<strong>Do I need to register to make purchases on Rizoma.com?<\/strong>\r\n<br><br>\r\nTo make purchases on www.rizoma.com, you need to register your account. This allows you to receive an order confirmation email, track the status of your order, and stay updated on future promotions or initiatives from Rizoma.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Are the prices displayed online inclusive of VAT?<\/strong>\r\n<br><br>\r\nThe Rizoma website automatically detects your browsing location. Therefore, unless special settings are applied on your device, the displayed price may or may not include VAT. Rizoma applies the following VAT structure:<br><br>\r\n\u2022 Italy and EU countries: Prices displayed include VAT.<br><br>\r\n\u2022 Rest of the world: Prices displayed exclude VAT.<br><br>\r\nImportant: EU citizens must pay VAT (Value Added Tax) as applied by the destination country. If purchasing with a shipping destination in Italy or the EU, the price always includes VAT. However, if the purchase is shipped to a non-European country (e.g., Switzerland), the price is VAT-excluded. For non-European countries, customs duties and the applicable VAT of the destination country will be charged upon delivery by the courier.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What payment methods are accepted in the online shop?<\/strong>\r\n<br><br>\r\nDuring the online purchase process, accepted payment methods will be displayed. Generally, payment options include Credit Card, PayPal, Klarna, and similar systems.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What happens after I complete my order on www.rizoma.com?<\/strong>\r\n<br><br>\r\nAn order is considered completed once the payment is made. You will receive an automatic confirmation email with the order summary and contact details for any questions or issues regarding your purchase. If you do not receive the confirmation email (please also check your spam folder), you can contact support at support@rizoma.com.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I request a copy of my purchase purchase receipt?<\/strong>\r\n<br><br>\r\nIt is possible to request a copy of the purchase receipt by writing to support@rizoma.com, providing the order number and your personal details.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Rizoma Product Warranty<\/strong>\r\n<br><br>\r\nAll products sold by Rizoma Srl are covered by warranty. For private users, if a product has defects or issues, Rizoma Srl guarantees repair or replacement of the defective or non-functional product due to a manufacturing defect for 24 months from the date of sale to the final customer or according to the laws of the country of sale. During this period, you can request a warranty return, which must be approved by Rizoma. To claim warranty assistance, you must retain the order confirmation and\/or purchase purchase receipt.<br><br>\r\nIf a Rizoma product has a manufacturing defect, you can contact Customer Service at support@rizoma.com. A Rizoma technician will assess whether the issue can be resolved without returning the product; otherwise, instructions will be provided on how to return the item for potential repair or replacement.<br><br>\r\nA product cannot be returned or replaced under warranty after 24 months from the purchase date. Additionally, warranty service is not available for defects caused by improper use, incorrect maintenance or repair by the buyer or third parties, and if the product has been disassembled, modified, or repaired by third parties.<br><br>\r\nFurthermore, warranty assistance cannot be provided if proof of purchase (such as order confirmation or purchase receipt) is missing.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>How is the Rizoma order delivered?<\/strong>\r\n<br><br>\r\nRizoma delivers worldwide and entrusts its shipments only to reliable Express Couriers. The courier delivers during business hours; if no one is available, a delivery attempt notice will be left, and the courier will try two more times. If you receive a delivery attempt notice, follow the instructions provided. It is always best to specify a delivery location where someone can receive the shipment during office hours, such as a neighbor, a relative, or preferably your workplace.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I choose the delivery date and track my shipment?<\/strong>\r\n<br><br>\r\nCurrently, it is not possible to choose a delivery date, as it is automatically determined by the shipping system. When an order is shipped, an email will be sent with shipment details, the tracking number, and the expected delivery date.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What are the delivery times?<\/strong>\r\n<br><br>\r\nThe order processing time depends on product availability. If all items in the cart are ready for shipment, the order will be processed within 3-5 business days.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I pick up an online-ordered product at Rizoma headquarters or a retail store?<\/strong>\r\n<br><br>\r\nProduct pickup by private individuals is not available at Rizoma headquarters. Soon, it will be possible to pick up online-ordered products at select authorized Rizoma stores. In this case, additional services such as product installation may be available. Authorized retailers offering extra services will be specified at checkout.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What are the shipping costs?<\/strong>\r\n<br><br>\r\nShipping costs vary depending on the destination and package size. The shipping cost is displayed in the cart before completing the payment. If products are added or removed from the cart, shipping costs are recalculated accordingly.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Which countries does Rizoma ship to?<\/strong>\r\n<br><br>\r\nRizoma generally delivers worldwide and works only with reliable Express Couriers. However, some products may be available only for specific countries. If a country is not listed as an available shipping destination at checkout, the product cannot be shipped there.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What should I do if a product is damaged during transport?<\/strong>\r\n<br><br>\r\nIf you receive a product damaged during transport, first inform the courier and, if possible, inspect the damage in their presence. In general, any transport-related damage must be reported to the courier within 14 calendar days of delivery. After reporting, the package and its contents (both intact and damaged) must be retained for the next five business days, during which the merchandise inspection may take place. Meanwhile, you can initiate a return procedure by emailing support@rizoma.com (within 14 days of delivery). Once the courier confirms the damage, Rizoma Customer Care will take the necessary steps to complete the return process and replace the product.<br><br>\r\nWhen receiving an order, if the box is externally damaged and there is no time to check the contents immediately, Rizoma always recommends signing the delivery document with a reservation.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>What should I do if my package is missing components?<\/strong>\r\n<br><br>\r\nFirst, thoroughly check the package contents. Often, to prevent components from moving during transport, they are secured at the bottom of the package under protective foam. This may cause some components to be overlooked upon opening. Always remove all contents, including protective foams. If any components are still missing, contact support@rizoma.com.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Where can I find my order number or purchase receipt reference for a warranty return?<\/strong>\r\n<br><br>\r\nThe order number is specified in the confirmation email sent after purchasing a product online. If the email is lost, you can contact customer service at support@rizoma.com with your full name.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Returns for defective or incorrect products.<\/strong>\r\n<br><br>\r\nYou can return a product within 14 days of delivery if it was damaged during transport, is defective, or differs from the ordered item.<br><br>\r\nRizoma will process the refund or replacement within 14 days of receiving the return.<br><br>\r\nShipping costs in this case are covered by Rizoma.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>Can I return a product if I am not satisfied?<\/strong>\r\n<br><br>\r\nYou have the right to withdraw from the purchase within 14 days of receiving the product. However, return shipping costs are the customer&#8217;s responsibility.<br><br>\r\n<\/div>\r\n\r\n<div class=\"content__sub-faq\">\r\n<strong>How do I exercise my right of withdrawal?<\/strong>\r\n<br><br>\r\nTo exercise the right of withdrawal:<br><br>\r\n\u2022 Contact our customer service within 14 days of delivery.<br><br>\r\n\u2022 We will provide instructions on how to return the product.<br><br>\r\n\u2022 The product must be returned intact, in its original packaging, and without signs of use or damage.<br><br>\r\n\u2022 Once received and verified, we will refund the amount paid within 14 days of receiving the return.<br><br>\r\n<\/div>                    <\/div>\n                  <\/div>\n                <\/a>\n              <\/li>\n            <\/ul>\n          <\/div>\n        <\/div>\n          <\/div>\n\n    <div class=\"breadcrumbs\"><\/div>\n\n    <div class=\"state-texts\">\n      <span class=\"state-title\"><\/span>\n      <span class=\"state-subtitle\"><\/span>\n    <\/div>\n\n    <div class=\"categories\">\n                      <div class=\"category\" data-title=\"Private\" data-id=\"private\">\n          <div class=\"row\">\n            <div class=\"category-icon\">\n              <div class=\"icon-users\"><\/div>\n            <\/div>\n            <div class=\"category-presentation\">\n              <div class=\"category-title\">\n                <span>Private<\/span>\n              <\/div>\n              <div class=\"category-subtitle\">\n                <span>Product information, orders and support<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n                      <div class=\"category\" data-title=\"Business\" data-id=\"business\">\n          <div class=\"row\">\n            <div class=\"category-icon\">\n              <div class=\"icon-business\"><\/div>\n            <\/div>\n            <div class=\"category-presentation\">\n              <div class=\"category-title\">\n                <span>Business<\/span>\n              <\/div>\n              <div class=\"category-subtitle\">\n                <span>Business inquiries and dedicated support<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n                      <div class=\"category\" data-title=\"Supplier\" data-id=\"supplier\">\n          <div class=\"row\">\n            <div class=\"category-icon\">\n              <div class=\"icon-package\"><\/div>\n            <\/div>\n            <div class=\"category-presentation\">\n              <div class=\"category-title\">\n                <span>Supplier<\/span>\n              <\/div>\n              <div class=\"category-subtitle\">\n                <span>Supplier &#038; Partner Support<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n                      <div class=\"category\" data-title=\"Career\" data-id=\"career\">\n          <div class=\"row\">\n            <div class=\"category-icon\">\n              <div class=\"icon-file-text\"><\/div>\n            <\/div>\n            <div class=\"category-presentation\">\n              <div class=\"category-title\">\n                <span>Career<\/span>\n              <\/div>\n              <div class=\"category-subtitle\">\n                <span>Submit your application<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n                      <div class=\"category\" data-title=\"Partnership\" data-id=\"partnership\">\n          <div class=\"row\">\n            <div class=\"category-icon\">\n              <div class=\"icon-handshake\"><\/div>\n            <\/div>\n            <div class=\"category-presentation\">\n              <div class=\"category-title\">\n                <span>Partnership<\/span>\n              <\/div>\n              <div class=\"category-subtitle\">\n                <span>Explore collaboration opportunities<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n            <\/ul>\n    <\/div>\n\n    <div class=\"topics\">\n              <div class=\"category-topics\" data-category-title=\"Private\">\n                                    <div class=\"topic\" data-topic-id=\"0-0\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-info\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Product Information<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Compatibility, materials, specifications, and technical details <\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"0-1\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-cart\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Order Support<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Track orders, modify orders, and order assistance<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"0-2\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-rotate-ccw\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Returns &#038; Refunds<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Return products, refund requests, and warranty claims<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"0-3\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-tool\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Technical Support<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Installation help, troubleshooting, and technical guidance<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"0-4\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-customer-administration\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Customer Administration<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Administrative and legal matters<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"0-5\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-help-circle\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>General Inquiry<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Other questions and general information<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                              <\/div>\n              <div class=\"category-topics\" data-category-title=\"Business\">\n                                    <div class=\"topic\" data-topic-id=\"1-0\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-become-dealer\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>become dealer<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Information and requests to join the official dealer network.<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"1-1\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-info\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Product Information<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Compatibility, materials, specifications, and technical details <\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"1-2\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-cart\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Order Support<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Track orders, modify orders, and order assistance<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"1-3\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-rotate-ccw\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Returns &#038; Refunds<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Return products, refund requests, and warranty claims<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"1-4\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-tool\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>Technical Support<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Installation help, troubleshooting, and technical guidance<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"1-5\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-help-circle\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>General Inquiry<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>Other questions and general information<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                              <\/div>\n              <div class=\"category-topics\" data-category-title=\"Supplier\">\n                                    <div class=\"topic\" data-topic-id=\"2-0\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-administration\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>amministrazione<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>supporto amministrazione<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                                                <div class=\"topic\" data-topic-id=\"2-1\">\n                <div class=\"topic-presentation\">\n                  <div class=\"row\">\n                    <div class=\"topic-icon\">\n                      <div class=\"icon-package\"><\/div>\n                    <\/div>\n                    <div class=\"column\">\n                      <div class=\"topic-title\">\n                        <span>ufficio acquisti<\/span>\n                      <\/div>\n                      <div class=\"topic-subtitle\">\n                        <span>supporto ufficio acquisti<\/span>\n                      <\/div>\n                    <\/div>\n                    <div class=\"icon-container arrow-right\">\n                      <span class=\"icon-arrow-right\"><\/span>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n                              <\/div>\n              <div class=\"category-topics\" data-category-title=\"Career\">\n                                        <\/div>\n              <div class=\"category-topics\" data-category-title=\"Partnership\">\n                                        <\/div>\n          <\/div>\n\n    <div class=\"contacts-options\"><\/div>\n\n    <div class=\"contact-form\">\n\n      <div class=\"contact-form-title-wrapper\">\n        <span class=\"contact-form-title\"><\/span>\n      <\/div>\n\n      <form id=\"contact-form\" class=\"contact-form-container\" data-hs-cf-bound=\"true\">\n\n        <div class=\"contact-form-presentation\">\n          <div class=\"contact-icon\">\n            <div class=\"icon\"><\/div>\n          <\/div>\n          <div class=\"column\">\n            <div class=\"form-title\"><\/div>\n            <div class=\"form-subtitle\"><\/div>\n          <\/div>\n        <\/div>\n\n        <div class=\"sub-container name\">\n          <label for=\"full_name\">NAME *<\/label>\n          <input type=\"text\" name=\"full_name\" id=\"full_name\" required placeholder=\"Your name\" autocomplete=\"name\" pattern=\"^[a-zA-Z\\s]+$\">\n        <\/div>\n\n        <div class=\"sub-container email\">\n          <label for=\"email\">EMAIL *<\/label>\n          <input type=\"email\" name=\"email\" id=\"email\" required placeholder=\"your.email@example.com\" autocomplete=\"email\" pattern=\"[^\\s@]+@[^\\s@]+\\.[^\\s@]+\">\n        <\/div>\n\n        <div class=\"sub-container company-name\">\n          <label for=\"company-name\">COMPANY NAME<\/label>\n          <input type=\"text\" name=\"company-name\" id=\"company-name\" placeholder=\"Your company name\">\n        <\/div>\n\n        <div class=\"sub-container position-of-interest\">\n          <label for=\"position-of-interest\">POSITION OF INTEREST<\/label>\n          <input type=\"text\" name=\"position-of-interest\" id=\"position-of-interest\" placeholder=\"e.g., Product Designer, Engineer\">\n        <\/div>\n\n        <div class=\"sub-container type-of-partnership\">\n          <label for=\"type-of-partnership\">TYPE OF PARTNERSHIP<\/label>\n          <input type=\"text\" name=\"type-of-partnership\" id=\"type-of-partnership\" placeholder=\"Select partnership type...\">\n        <\/div>\n\n        <div class=\"sub-container type-of-inquiry\">\n          <label for=\"type-of-inquiry\">TYPE OF INQUIRY<\/label>\n          <input type=\"text\" name=\"type-of-inquiry\" id=\"type-of-inquiry\" placeholder=\"Select inquiry type...\">\n        <\/div>\n\n        <div class=\"sub-container subject\">\n          <label for=\"subject\" class=\"label-subject\">SUBJECT *<\/label>\n          <input type=\"text\" name=\"subject\" id=\"subject\" required placeholder=\"Brief description of your inquiry\" autocomplete=\"off\">\n        <\/div>\n\n        <div class=\"sub-container message\">\n          <label for=\"message\" class=\"label-message\">MESSAGE *<\/label>\n          <textarea name=\"message\" id=\"message\" required placeholder=\"Please provide details about your inquiry...\" rows=\"5\"><\/textarea>\n        <\/div>\n\n        <div class=\"sub-container attached-file\">\n          <label for=\"attached-file\">ATTACHMENTS<\/label>\n\n          <input type=\"file\" name=\"attached-file\" id=\"attached-file\" accept=\".pdf,.doc,.docx\" style=\"display: none;\">\n\n          <label for=\"attached-file\" class=\"file-wrapper\">\n            <span>Choose file<\/span>\n            <span id=\"file-name\">No file selected<\/span>\n          <\/label>\n\n          <label for=\"attached-file\" class=\"bottom-label\">Accepted formtas: PDF, DOC, DOCX (max 10MB)<\/label>\n        <\/div>\n\n        <div class=\"sub-container select-country\">\n          <label for=\"select-country\">Select Your Region<\/label>\n          <select name=\"select-country\" id=\"select-country\" required>\n                          <option\n                value=\"\"\n                disabled                selected                hidden                data-phone=''>\n                              <\/option>\n                          <option\n                value=\"IT\"\n                                                                data-phone='+39 0331 242020'>\n                Italy HQ              <\/option>\n                          <option\n                value=\"DE\"\n                                                                data-phone='+49 7670 1409982'>\n                Germany              <\/option>\n                          <option\n                value=\"FR\"\n                                                                data-phone='+39 3456988592'>\n                France              <\/option>\n                          <option\n                value=\"ES\"\n                                                                data-phone='+34 932 200 978'>\n                Spain              <\/option>\n                          <option\n                value=\"AT\"\n                                                                data-phone='+43 (650)3333051'>\n                Austria              <\/option>\n                          <option\n                value=\"SC\"\n                                                                data-phone='+45 4752 8966'>\n                Scandinavia              <\/option>\n                          <option\n                value=\"US\"\n                                                                data-phone='+1 714 241 1530'>\n                USA              <\/option>\n                          <option\n                value=\"OR\"\n                                                                data-phone='+34 392 200 978'>\n                Other Regions              <\/option>\n                      <\/select>\n          <div class=\"country-contact-information\">\n            <span class=\"country\"><\/span>\n            <span class=\"phone\"><\/span>\n            <span class=\"message\">Dedicated business line for priority support<\/span>\n          <\/div>\n        <\/div>\n\n        <div class=\"buttons-container\">\n          <span class=\"live-chat-button-up-message\">Our support team is ready to help you<\/span>\n          <button type=\"submit\" class=\"btn-submit\"><\/button>\n        <\/div>\n\n        <div class=\"live-chat-hours\">\n          <span class=\"available-hours\">Available hours:<\/span>\n          <span class=\"days-hours\">Monday &#8211; Friday: 9:00 &#8211; 18:00 CET<\/span>\n          <span class=\"days-hours\">Saturday: 10:00 &#8211; 14:00 CET<\/span>\n        <\/div>\n      <\/form>\n    <\/div>\n\n    <div class=\"contact-sent\"><\/div>\n  <\/div>\n<\/div>\n\n\n<style>\n  .rz-faq {\n    max-width: 900px;\n    margin: 0 auto;\n    padding: 20px;\n    letter-spacing: 0.3px;\n    font-weight: normal;\n  }\n\n  \/* Default State *\/\n  .rz-faq[data-state=\"default\"] .faq-page-texts {\n    display: flex;\n  }\n\n  .rz-faq[data-state=\"default\"] .faqs {\n    display: block;\n  }\n\n  .rz-faq[data-state=\"default\"] .categories {\n    display: grid;\n  }\n\n  .rz-faq[data-state=\"default\"] .topics {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"default\"] .contacts-options {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"default\"] .contact-form {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"default\"] .back-button {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"default\"] .breadcrumbs {\n    display: none;\n  }\n\n  \/* Topics Visible State *\/\n  .rz-faq[data-state=\"topics-visible\"] .faq-page-texts {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .faqs {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .categories {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .topics {\n    display: block;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .contacts-options {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .contact-form {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .back-button {\n    display: flex;\n  }\n\n  .rz-faq[data-state=\"topics-visible\"] .breadcrumbs {\n    display: block;\n  }\n\n  \/* Contacts Visible State *\/\n  .rz-faq[data-state=\"contacts-visible\"] .faq-page-texts {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .faqs {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .categories {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .topics {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .contacts-options {\n    display: flex;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .contact-form {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .back-button {\n    display: flex;\n  }\n\n  .rz-faq[data-state=\"contacts-visible\"] .breadcrumbs {\n    display: block;\n  }\n\n  \/* Form Visible State *\/\n  .rz-faq[data-state=\"form-visible\"] .faq-page-texts {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .faqs {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .categories {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .topics {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .contacts-options {\n    display: none;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .contact-form {\n    display: block;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .back-button {\n    display: flex;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .breadcrumbs {\n    display: block;\n  }\n\n  .rz-faq[data-state=\"form-visible\"] .state-texts {\n    display: none;\n  }\n\n  \/* General Styles *\/\n  .faq-page-texts,\n  .state-texts {\n    text-align: center;\n    margin-bottom: 32px;\n    display: flex;\n    flex-direction: column;\n  }\n\n  .state-texts {\n    margin-top: 8px;\n  }\n\n  .faq-page-title {\n    font-size: 30px;\n    margin-bottom: 32px;\n    font-weight: bold;\n    text-transform: uppercase;\n    color: black;\n  }\n\n  .state-title {\n    font-size: 20px;\n    margin-bottom: 8px;\n    color: black;\n    font-weight: 400;\n  }\n\n  .faq-page-subtitle {\n    margin-bottom: 32px;\n  }\n\n  .faq-page-subtitle,\n  .state-subtitle {\n    font-size: 16px;\n    color: #717182;\n  }\n\n  \/* Accordion for FAQs *\/\n  .faqs .faq {\n    margin-bottom: 24px;\n  }\n\n  .faqs .accordion {\n    border-bottom: 1px solid #0000001a;\n    border-top: none !important;\n    list-style: none;\n    padding: 0;\n    margin: 0;\n  }\n\n  .faqs .faq-item {\n    margin-bottom: 16px;\n  }\n\n  .faqs .faq-item .content__sub-faq {\n    font-weight: 300;\n    font-size: 16px;\n    line-height: 22px;\n  }\n\n  .faqs .faq-item .row {\n    display: flex;\n    justify-content: space-between;\n    align-items: center;\n  }\n\n  .faqs .faq-title {\n    font-size: 14px;\n    color: #717182;\n    letter-spacing: 0;\n  }\n\n  .faqs .accordion-item {\n    text-decoration: none;\n    color: inherit;\n    display: block;\n    border-bottom: none;\n  }\n\n  .faqs .accordion-content {\n    padding-top: 15px;\n    text-transform: none;\n  }\n\n  \/* Categories and Topics *\/\n  .categories,\n  .topics {\n    display: grid;\n    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));\n    gap: 16px;\n  }\n\n  .category:nth-child(1) {\n    grid-column: span 2 \/ span 2;\n  }\n\n  .category,\n  .topic {\n    border: 1px solid #0000001a;\n    padding: 24px;\n    cursor: pointer;\n    transition: background-color 0.2s ease;\n\n    .row {\n      display: flex;\n      flex-direction: row;\n      align-items: center;\n      gap: 16px;\n\n      .category-icon,\n      .topic-icon {\n        font-size: 24px;\n        padding: 12px;\n        background-color: #ECECF0;\n        border-radius: 8px;\n        pointer-events: none;\n      }\n\n      .topic-icon {\n        font-size: 20px;\n        padding: 8px;\n      }\n    }\n\n    .column {\n      display: flex;\n      flex-direction: column;\n    }\n\n    .icon-arrow-right {\n      font-size: 16px;\n      color: #717182\n    }\n  }\n\n  .category {\n    border: 4px solid #0000001a;\n  }\n\n  .category-topics {\n    display: flex;\n    flex-direction: column;\n    gap: 12px;\n  }\n\n  .category:hover,\n  .topic:hover {\n    border-color: black;\n\n    .category-icon,\n    .topic-icon {\n      background-color: black;\n      color: white;\n\n      .icon-users {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/users-white.svg?v=1');\n      }\n\n      .icon-business {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/business-white.svg');\n      }\n\n      .icon-handshake {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/handshake-white.svg');\n      }\n\n      .icon-help-circle {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/help-circle-white.svg');\n      }\n\n      .icon-info {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/info-white.svg');\n      }\n\n      .icon-message-circle {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/message-circle-white.svg');\n      }\n\n      .icon-message-square {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/message-square-white.svg');\n      }\n\n      .icon-package {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/package-white.svg');\n      }\n\n      .icon-rotate-ccw {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/rotate-ccw-white.svg');\n      }\n\n      .icon-shield {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/shield-white.svg');\n      }\n\n      .icon-tool {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/tool-white.svg');\n      }\n\n      .icon-customer-administration {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/customer-administration-white.svg');\n      }\n\n      .icon-become-dealer {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/become-dealer-white.svg');\n      }\n\n      .icon-administration {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/administration-white.svg');\n      }\n    }\n  }\n\n  .category-title,\n  .topic-title {\n    font-size: 16px;\n    font-weight: 400;\n    margin-bottom: 8px;\n  }\n\n  .category-subtitle,\n  .topic-subtitle {\n    font-size: 14px;\n    color: #717182;\n  }\n\n  \/* Contact Options *\/\n  .contacts-options {\n    gap: 20px;\n    justify-content: center;\n  }\n\n  .contact-option-button {\n    max-width: 450px;\n    flex: 1;\n    padding: 24px;\n    text-align: center;\n    border: 1px solid #0000001a;\n    cursor: pointer;\n    transition: background-color 0.2s ease;\n\n\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n\n    .contact-icon {\n      font-size: 24px;\n      padding: 12px;\n      margin-bottom: 16px;\n      background-color: #ECECF0;\n      border-radius: 8px;\n      pointer-events: none;\n    }\n\n    .contact-text {\n      font-size: 16px;\n      margin-bottom: 8px;\n    }\n\n    .contact-subtitle {\n      font-size: 14px;\n      color: #717182;\n    }\n  }\n\n  .contact-option-button:hover {\n    border-color: black;\n\n    .contact-icon {\n      color: white;\n      background-color: black;\n\n      .icon-message-square {\n        background-image: url('\/wp-content\/uploads\/faq-icons\/message-square-white.svg');\n      }\n    }\n  }\n\n  \/* Contact Form *\/\n\n  .contact-form-title-wrapper {\n    font-size: 16px;\n    margin-bottom: 32px;\n    font-weight: normal;\n    text-align: center;\n  }\n\n  .contact-form-container {\n    display: flex;\n    flex-direction: column;\n    padding: 32px;\n    border: 1px solid #ececf0;\n  }\n\n  .contact-form-container .contact-form-presentation {\n    display: flex;\n    flex-direction: row;\n    align-items: center;\n    margin-bottom: 24px;\n    gap: 12px;\n\n    .contact-icon {\n      font-size: 20px;\n      padding: 8px;\n      background-color: black;\n      color: white;\n      border-radius: 8px;\n      pointer-events: none;\n    }\n\n    .column {\n      display: flex;\n      flex-direction: column;\n\n      .form-title {\n        font-size: 16px;\n      }\n\n      .form-subtitle {\n        font-size: 14px;\n        color: #717182;\n      }\n    }\n\n  }\n\n  .contact-form-container label {\n    font-size: 12px;\n    margin-bottom: 8px;\n    text-transform: uppercase;\n    color: #717182;\n  }\n\n  .contact-form-container input,\n  .contact-form-container textarea,\n  .contact-form-container select {\n    padding: 8px 0;\n    font-size: 14px;\n    margin-top: 4px;\n    min-height: 32px;\n    resize: none;\n    box-sizing: border-box;\n    width: 100%;\n    border-color: black;\n    border-bottom: 1px solid;\n  }\n\n  .contact-form-container .row {\n    display: flex;\n    gap: 16px;\n  }\n\n  .contact-form-container .sub-container {\n    margin-bottom: 16px;\n    width: 100%;\n    display: flex;\n    flex-direction: column;\n\n    .file-wrapper {\n      span {\n        color: black;\n        text-transform: none;\n        margin-right: 4px;\n        font-size: 16px;\n        font-weight: normal;\n        \/* pointer-events: all; *\/\n        cursor: pointer\n      }\n    }\n\n    .bottom-label {\n      margin-top: 4px;\n      color: #717182;\n      text-transform: unset;\n    }\n  }\n\n  .contact-form-container .buttons-container {\n    display: flex;\n    gap: 16px;\n    justify-content: flex-start;\n\n    .live-chat-button-up-message {\n      display: none;\n    }\n  }\n\n\n  .contact-form-container .buttons-container.live-chat {\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    background-color: #ECECF0;\n    padding: 24px;\n    margin-bottom: 16px;\n\n    .live-chat-button-up-message {\n      display: block;\n    }\n  }\n\n  .contact-form .live-chat-hours {\n    display: none;\n    flex-direction: column;\n    align-items: start;\n\n    .available-hours {\n      font-size: 14px;\n      font-weight: bold;\n      color: #717182;\n    }\n\n    .days-hours {\n      font-size: 14px;\n      color: #717182;\n    }\n  }\n\n  .contact-form-container .btn-submit {\n    padding: 10px 20px;\n    background-color: black;\n    color: white;\n    border: none;\n    border-radius: 6px;\n    cursor: pointer;\n    width: 100%;\n    font-weight: 500;\n  }\n\n  .contact-form-container .btn-back-form {\n    padding: 10px 20px;\n    background-color: white;\n    color: black;\n    border: 1px solid #DEDDE0;\n    border-radius: 10px;\n    cursor: pointer;\n    font-weight: 500;\n  }\n\n  \/* Select2 Styles *\/\n  .contact-form-container .select2-container {\n    min-height: 0;\n    width: 100% !important;\n    margin-bottom: 16px;\n  }\n\n  .contact-form-container .select2-selection {\n    padding: 8px 0;\n  }\n\n  .contact-form-container .select2-selection__rendered {\n    text-transform: unset !important;\n    padding: 0 !important;\n    line-height: normal !important;\n    text-align: left !important;\n  }\n\n  .contact-form-container .country-label {\n    font-weight: 400;\n    font-size: 14px;\n    margin: 0;\n  }\n\n  .contact-form-container .contacts-box {\n    display: flex;\n    flex-direction: column;\n  }\n\n  .contact-form-container .contact-item {\n    font-size: 14px;\n    color: #717182;\n    font-weight: 400;\n  }\n\n  .contact-form-container .select2-selection__arrow {\n    height: 100% !important;\n    top: 0 !important;\n    right: 12px !important;\n  }\n\n  .contact-form-container .select2-selection__arrow b {\n    border-color: #717182 transparent transparent transparent !important;\n    border-width: 5px 4px 0 4px !important;\n    margin-top: -2px !important;\n  }\n\n  .contact-form-container.select2-container--open .select2-selection__arrow b {\n    border-color: transparent transparent #717182 transparent !important;\n    border-width: 0 4px 5px 4px !important;\n  }\n\n  .select2-dropdown {\n    border: 1px solid #ececf0 !important;\n    border-radius: 10px !important;\n    margin-top: 4px !important;\n    background-color: #fcfafa !important;\n  }\n\n  .select2-results__option {\n    border-radius: 10px !important;\n    margin: 4px !important;\n    padding: 8px 12px !important;\n    font-size: 16px !important;\n  }\n\n  .select2-results__option--highlighted {\n    background-color: #ececf0 !important;\n    color: black !important;\n  }\n\n  .select2-results__option[aria-selected=true] {\n    background-color: #e0e0e0 !important;\n  }\n\n  .country-contact-information {\n    display: none;\n    flex-direction: column;\n    align-items: start;\n    gap: 8px;\n    background-color: #ECECF0;\n    border-radius: 8px;\n    padding: 16px;\n\n    .country {\n      font-weight: bold;\n      font-size: 16px;\n    }\n\n    .phone {\n      font-size: 18px;\n    }\n\n    .message {\n      font-size: 14px;\n      color: #717182\n    }\n  }\n\n  \/* Back Button *\/\n\n  .back-button {\n    display: flex;\n    align-items: center;\n    gap: 8px;\n    cursor: pointer;\n    background: none;\n    border: none;\n    font-size: 14px;\n    margin-bottom: 16px;\n    justify-self: start;\n    padding: 8px;\n  }\n\n  .back-button:hover {\n    border-radius: 8px;\n    background-color: #f0f0f0;\n  }\n\n  .icon-container {\n    width: unset;\n    height: unset;\n    margin-right: unset;\n  }\n\n  .back-button .icon-container {\n    padding: 8px;\n  }\n\n  .back-button .icon-arrow-left {\n    font-size: 16px;\n    color: #717182\n  }\n\n  .back-button:hover {\n    background-color: #f0f0f0;\n  }\n\n  \/* Breadcrumbs *\/\n  .breadcrumbs {\n    margin-bottom: 32px;\n    color: #717182;\n  }\n\n  .breadcrumbs span,\n  .breadcrumbs a {\n    margin-right: 8px;\n    margin-left: 8px;\n    text-decoration: none;\n    color: #717182;\n    font-size: 14px;\n  }\n\n  .breadcrumbs span {\n    color: black;\n  }\n\n  .breadcrumbs a:nth-child(0) {\n    margin-left: unset;\n  }\n\n  .icon-users,\n  .icon-business,\n  .icon-handshake,\n  .icon-help-circle,\n  .icon-info,\n  .icon-message-circle,\n  .icon-message-square,\n  .icon-message-square-white,\n  .icon-package,\n  .icon-rotate-ccw,\n  .icon-shield,\n  .icon-tool,\n  .icon-customer-administration,\n  .icon-become-dealer,\n  .icon-administration {\n    width: 24px;\n    height: 24px;\n    background-size: contain;\n    background-repeat: no-repeat;\n  }\n\n  .icon-users {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/users-black.svg?v=1');\n  }\n\n  .icon-business {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/business-black.svg');\n  }\n\n  .icon-handshake {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/handshake-black.svg');\n  }\n\n  .icon-help-circle {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/help-circle-black.svg');\n  }\n\n  .icon-info {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/info-black.svg');\n  }\n\n  .icon-message-circle {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/message-circle-black.svg');\n  }\n\n  .icon-message-square {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/message-square-black.svg');\n  }\n\n  .icon-message-square-white {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/message-square-white.svg');\n  }\n\n  .icon-package {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/package-black.svg');\n  }\n\n  .icon-rotate-ccw {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/rotate-ccw-black.svg');\n  }\n\n  .icon-shield {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/shield-black.svg');\n  }\n\n  .icon-tool {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/tool-black.svg');\n  }\n\n  .icon-customer-administration {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/customer-administration-black.svg');\n  }\n\n  .icon-become-dealer {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/become-dealer-black.svg');\n  }\n\n  .icon-administration {\n    background-image: url('\/wp-content\/uploads\/faq-icons\/administration-black.svg');\n  }\n<\/style>\n\n<style>\n  @media (max-width: 767px) {\n    .rz-faq[data-state=\"default\"] .categories {\n      display: flex;\n      flex-direction: column;\n    }\n\n    .rz-faq[data-state=\"contacts-visible\"] .contacts-options {\n      display: flex;\n      flex-direction: column;\n    }\n  }\n<\/style>\n\n\n<script>\n  document.addEventListener('DOMContentLoaded', function() {\n    const categoriesData = [{\"id\":\"private\",\"title\":[{\"language\":\"en\",\"html\":\"Private\"},{\"language\":\"it\",\"html\":\"Privati\"},{\"language\":\"fr\",\"html\":\"Particuliers\"},{\"language\":\"de\",\"html\":\"Privatkunden\"},{\"language\":\"es\",\"html\":\"Particulares\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Product information, orders and support\"},{\"language\":\"it\",\"html\":\"Informazioni sui prodotti, ordini e supporto\"},{\"language\":\"fr\",\"html\":\"Informations produits, commandes et support\"},{\"language\":\"de\",\"html\":\"Produktinformationen, Bestellungen und Support\"},{\"language\":\"es\",\"html\":\"Informaci\\u00f3n de producto, pedidos y soporte\"}],\"topics\":[{\"id\":\"product_information\",\"title\":[{\"language\":\"en\",\"html\":\"Product Information\"},{\"language\":\"it\",\"html\":\"Informazioni sul prodotto\"},{\"language\":\"fr\",\"html\":\"Informations Produit\"},{\"language\":\"de\",\"html\":\"Produktinformationen\"},{\"language\":\"es\",\"html\":\"Informaci\\u00f3n del Producto\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Compatibility, materials, specifications, and technical details \"},{\"language\":\"it\",\"html\":\"Compatibilit\\u00e0, materiali, specifiche e dettagli tecnici\"},{\"language\":\"fr\",\"html\":\"Compatibilit\\u00e9, mat\\u00e9riaux, sp\\u00e9cifications et d\\u00e9tails techniques\"},{\"language\":\"de\",\"html\":\"Kompatibilit\\u00e4t, Materialien, Spezifikationen und technische Details\"},{\"language\":\"es\",\"html\":\"Compatibilidad, materiales, especificaciones y detalles t\\u00e9cnicos\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000375959\",\"freshdesk_agent_id\":\"101093257086\",\"phone\":false,\"live_chat\":true},{\"id\":\"order_support\",\"title\":[{\"language\":\"en\",\"html\":\"Order Support\"},{\"language\":\"it\",\"html\":\"Assistenza Ordini\"},{\"language\":\"fr\",\"html\":\"Support Commandes\"},{\"language\":\"de\",\"html\":\"Bestellsupport\"},{\"language\":\"es\",\"html\":\"Soporte de Pedidos\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Track orders, modify orders, and order assistance\"},{\"language\":\"it\",\"html\":\"Traccia ordini, modifica ordini e assistenza\"},{\"language\":\"fr\",\"html\":\"Suivi de commande, modification et assistance\"},{\"language\":\"de\",\"html\":\"Sendungsverfolgung, \\u00c4nderungen und Bestellhilfe\"},{\"language\":\"es\",\"html\":\"Seguimiento, modificaci\\u00f3n y asistencia en pedidos\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000375959\",\"freshdesk_agent_id\":\"101093257086\",\"phone\":false,\"live_chat\":false},{\"id\":\"returns_refunds\",\"title\":[{\"language\":\"en\",\"html\":\"Returns & Refunds\"},{\"language\":\"it\",\"html\":\"Resi e Rimborsi\"},{\"language\":\"fr\",\"html\":\"Retours et Remboursements\"},{\"language\":\"de\",\"html\":\"R\\u00fccksendungen & Erstattungen\"},{\"language\":\"es\",\"html\":\"Devoluciones y Reembolsos\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Return products, refund requests, and warranty claims\"},{\"language\":\"it\",\"html\":\"Restituzione prodotti, richieste di rimborso e garanzia\"},{\"language\":\"fr\",\"html\":\"Retours produits, demandes de remboursement et garantie\"},{\"language\":\"de\",\"html\":\"R\\u00fccksendungen, Erstattungsanfragen und Garantief\\u00e4lle\"},{\"language\":\"es\",\"html\":\"Devoluci\\u00f3n de productos, reembolsos y garant\\u00eda\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000375958\",\"freshdesk_agent_id\":\"101055580416\",\"phone\":false,\"live_chat\":false},{\"id\":\"technical_support\",\"title\":[{\"language\":\"en\",\"html\":\"Technical Support\"},{\"language\":\"it\",\"html\":\"Supporto Tecnico\"},{\"language\":\"fr\",\"html\":\"Support Technique\"},{\"language\":\"de\",\"html\":\"Technischer Support\"},{\"language\":\"es\",\"html\":\"Soporte T\\u00e9cnico\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Installation help, troubleshooting, and technical guidance\"},{\"language\":\"it\",\"html\":\"Aiuto installazione, risoluzione problemi e guida tecnica\"},{\"language\":\"fr\",\"html\":\"Aide \\u00e0 l'installation, d\\u00e9pannage et conseils techniques\"},{\"language\":\"de\",\"html\":\"Installationshilfe, Fehlerbehebung und technische Beratung\"},{\"language\":\"es\",\"html\":\"Ayuda de instalaci\\u00f3n, resoluci\\u00f3n de problemas y gu\\u00eda t\\u00e9cnica\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000359432\",\"freshdesk_agent_id\":\"101055580416\",\"phone\":false,\"live_chat\":true},{\"id\":\"customer_administration\",\"title\":[{\"language\":\"en\",\"html\":\"Customer Administration\"},{\"language\":\"it\",\"html\":\"Amministrazione Clienti\"},{\"language\":\"de\",\"html\":\"Kundenverwaltung\"},{\"language\":\"fr\",\"html\":\"Administration Client\"},{\"language\":\"es\",\"html\":\"Administraci\\u00f3n de clientes\"}],\"subtitle\":[{\"language\":\"de\",\"html\":\"Administrative und rechtliche Angelegenheiten\"},{\"language\":\"en\",\"html\":\"Administrative and legal matters\"},{\"language\":\"fr\",\"html\":\"Questions administratives et l\\u00e9gales\"},{\"language\":\"es\",\"html\":\"Cuestiones administrativas y legales\"},{\"language\":\"it\",\"html\":\"Questioni amministrative e legali\"}],\"email_contact\":\"customer.admin@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false},{\"id\":\"general_inquiry\",\"title\":[{\"language\":\"en\",\"html\":\"General Inquiry\"},{\"language\":\"it\",\"html\":\"Richiesta Generica\"},{\"language\":\"fr\",\"html\":\"Demande G\\u00e9n\\u00e9rale\"},{\"language\":\"de\",\"html\":\"Allgemeine Anfrage\"},{\"language\":\"es\",\"html\":\"Consulta General\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Other questions and general information\"},{\"language\":\"it\",\"html\":\"Altre domande e informazioni generali\"},{\"language\":\"fr\",\"html\":\"Autres questions et informations g\\u00e9n\\u00e9rales\"},{\"language\":\"de\",\"html\":\"Sonstige Fragen und allgemeine Informationen\"},{\"language\":\"es\",\"html\":\"Otras preguntas e informaci\\u00f3n general\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000375957\",\"freshdesk_agent_id\":\"101055580416\",\"phone\":false,\"live_chat\":true}]},{\"id\":\"business\",\"title\":[{\"language\":\"en\",\"html\":\"Business\"},{\"language\":\"it\",\"html\":\"Aziende\"},{\"language\":\"fr\",\"html\":\"Professionnels\"},{\"language\":\"de\",\"html\":\"Gesch\\u00e4ftskunden\"},{\"language\":\"es\",\"html\":\"Empresas\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Business inquiries and dedicated support\"},{\"language\":\"it\",\"html\":\"Richieste commerciali e supporto dedicato\"},{\"language\":\"fr\",\"html\":\"Demandes professionnelles et support d\\u00e9di\\u00e9\"},{\"language\":\"de\",\"html\":\"Gesch\\u00e4ftsanfragen und dedizierter Support\"},{\"language\":\"es\",\"html\":\"Consultas comerciales y soporte dedicado\"}],\"topics\":[{\"id\":\"become_dealer\",\"title\":[{\"language\":\"en\",\"html\":\"become dealer\"},{\"language\":\"it\",\"html\":\"Diventa Rivenditore\"},{\"language\":\"fr\",\"html\":\"Devenir Revendeur\"},{\"language\":\"de\",\"html\":\"H\\u00e4ndler werden\"},{\"language\":\"es\",\"html\":\"Convi\\u00e9rtete en Distribuidor\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Information and requests to join the official dealer network.\"},{\"language\":\"it\",\"html\":\"Informazioni e richieste per entrare nella rete ufficiale di rivenditori.\"},{\"language\":\"fr\",\"html\":\"Informations et demandes pour rejoindre le r\\u00e9seau officiel de revendeurs.\"},{\"language\":\"de\",\"html\":\"Informaci\\u00f3n y solicitudes para formar parte de la red oficial de distribuidores.\"},{\"language\":\"es\",\"html\":\"Informationen und Anfragen zur Aufnahme in das offizielle H\\u00e4ndlernetzwerk.\"}],\"email_contact\":\"dealers@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false},{\"id\":\"product_information\",\"title\":[{\"language\":\"de\",\"html\":\"Produktinformationen\"},{\"language\":\"fr\",\"html\":\"Informations Produit\"},{\"language\":\"es\",\"html\":\"Informaci\\u00f3n del Producto\"},{\"language\":\"en\",\"html\":\"Product Information\"},{\"language\":\"it\",\"html\":\"Informazioni sul prodotto\"}],\"subtitle\":[{\"language\":\"de\",\"html\":\"Kompatibilit\\u00e4t, Materialien, Spezifikationen und technische Details\"},{\"language\":\"fr\",\"html\":\"Compatibilit\\u00e9, mat\\u00e9riaux, sp\\u00e9cifications et d\\u00e9tails techniques\"},{\"language\":\"es\",\"html\":\"Compatibilidad, materiales, especificaciones y detalles t\\u00e9cnicos\"},{\"language\":\"en\",\"html\":\"Compatibility, materials, specifications, and technical details \"},{\"language\":\"it\",\"html\":\"Compatibilit\\u00e0, materiali, specifiche e dettagli tecnici\"}],\"email_contact\":\"b2b.sales@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":true,\"live_chat\":true},{\"id\":\"order_support\",\"title\":[{\"language\":\"en\",\"html\":\"Order Support\"},{\"language\":\"it\",\"html\":\"Assistenza Ordini\"},{\"language\":\"fr\",\"html\":\"Support Commandes\"},{\"language\":\"de\",\"html\":\"Bestellsupport\"},{\"language\":\"es\",\"html\":\"Soporte de Pedidos\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Track orders, modify orders, and order assistance\"},{\"language\":\"it\",\"html\":\"Traccia ordini, modifica ordini e assistenza\"},{\"language\":\"fr\",\"html\":\"Suivi de commande, modification et assistance\"},{\"language\":\"de\",\"html\":\"Sendungsverfolgung, \\u00c4nderungen und Bestellhilfe\"},{\"language\":\"es\",\"html\":\"Seguimiento, modificaci\\u00f3n y asistencia en pedidos\"}],\"email_contact\":\"b2b.sales@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":true,\"live_chat\":false},{\"id\":\"returns_refunds\",\"title\":[{\"language\":\"en\",\"html\":\"Returns & Refunds\"},{\"language\":\"it\",\"html\":\"Resi e Rimborsi\"},{\"language\":\"fr\",\"html\":\"Retours et Remboursements\"},{\"language\":\"de\",\"html\":\"R\\u00fccksendungen & Erstattungen\"},{\"language\":\"es\",\"html\":\"Devoluciones y Reembolsos\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Return products, refund requests, and warranty claims\"},{\"language\":\"it\",\"html\":\"Restituzione prodotti, richieste di rimborso e garanzia\"},{\"language\":\"fr\",\"html\":\"Retours produits, demandes de remboursement et garantie\"},{\"language\":\"de\",\"html\":\"R\\u00fccksendungen, Erstattungsanfragen und Garantief\\u00e4lle\"},{\"language\":\"es\",\"html\":\"Devoluci\\u00f3n de productos, reembolsos y garant\\u00eda\"}],\"email_contact\":\"b2b.sales@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":true,\"live_chat\":false},{\"id\":\"technical_support\",\"title\":[{\"language\":\"en\",\"html\":\"Technical Support\"},{\"language\":\"it\",\"html\":\"Supporto Tecnico\"},{\"language\":\"fr\",\"html\":\"Support Technique\"},{\"language\":\"de\",\"html\":\"Technischer Support\"},{\"language\":\"es\",\"html\":\"Soporte T\\u00e9cnico\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Installation help, troubleshooting, and technical guidance\"},{\"language\":\"it\",\"html\":\"Aiuto installazione, risoluzione problemi e guida tecnica\"},{\"language\":\"fr\",\"html\":\"Aide \\u00e0 l'installation, d\\u00e9pannage et conseils techniques\"},{\"language\":\"de\",\"html\":\"Installationshilfe, Fehlerbehebung und technische Beratung\"},{\"language\":\"es\",\"html\":\"Ayuda de instalaci\\u00f3n, resoluci\\u00f3n de problemas y gu\\u00eda t\\u00e9cnica\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000359432\",\"freshdesk_agent_id\":\"101055580416\",\"phone\":true,\"live_chat\":true},{\"id\":\"general_inquiry\",\"title\":[{\"language\":\"en\",\"html\":\"General Inquiry\"},{\"language\":\"it\",\"html\":\"Richiesta Generica\"},{\"language\":\"fr\",\"html\":\"Demande G\\u00e9n\\u00e9rale\"},{\"language\":\"de\",\"html\":\"Allgemeine Anfrage\"},{\"language\":\"es\",\"html\":\"Consulta General\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Other questions and general information\"},{\"language\":\"it\",\"html\":\"Altre domande e informazioni generali\"},{\"language\":\"fr\",\"html\":\"Autres questions et informations g\\u00e9n\\u00e9rales\"},{\"language\":\"de\",\"html\":\"Sonstige Fragen und allgemeine Informationen\"},{\"language\":\"es\",\"html\":\"Otras preguntas e informaci\\u00f3n general\"}],\"email_contact\":\"rizoma@freshdesk.com\",\"freshdesk_group_id\":\"101000375957\",\"freshdesk_agent_id\":\"101055580416\",\"phone\":true,\"live_chat\":true}]},{\"id\":\"supplier\",\"title\":[{\"language\":\"en\",\"html\":\"Supplier\"},{\"language\":\"it\",\"html\":\"Fornitori\"},{\"language\":\"fr\",\"html\":\"Fournisseurs\"},{\"language\":\"de\",\"html\":\"Lieferanten\"},{\"language\":\"es\",\"html\":\"Proveedores\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Supplier & Partner Support\"},{\"language\":\"it\",\"html\":\"Supporto fornitori e partner\"},{\"language\":\"fr\",\"html\":\"Support Fournisseurs et Partenaires\"},{\"language\":\"de\",\"html\":\"Support f\\u00fcr Lieferanten und Partner\"},{\"language\":\"es\",\"html\":\"Soporte para Proveedores y Socios\"}],\"topics\":[{\"id\":\"administration\",\"title\":[{\"language\":\"it\",\"html\":\"amministrazione\"},{\"language\":\"en\",\"html\":\"amministrazione\"},{\"language\":\"fr\",\"html\":\"amministrazione\"},{\"language\":\"es\",\"html\":\"amministrazione\"},{\"language\":\"de\",\"html\":\"amministrazione\"}],\"subtitle\":[{\"language\":\"it\",\"html\":\"supporto amministrazione\"},{\"language\":\"en\",\"html\":\"supporto amministrazione\"},{\"language\":\"fr\",\"html\":\"supporto amministrazione\"},{\"language\":\"de\",\"html\":\"supporto amministrazione\"},{\"language\":\"es\",\"html\":\"supporto amministrazione\"}],\"email_contact\":\"buyer@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false},{\"id\":\"purchase\",\"title\":[{\"language\":\"it\",\"html\":\"ufficio acquisti\"},{\"language\":\"en\",\"html\":\"ufficio acquisti\"},{\"language\":\"fr\",\"html\":\"ufficio acquisti\"},{\"language\":\"de\",\"html\":\"ufficio acquisti\"},{\"language\":\"es\",\"html\":\"ufficio acquisti\"}],\"subtitle\":[{\"language\":\"it\",\"html\":\"supporto ufficio acquisti\"},{\"language\":\"en\",\"html\":\"supporto ufficio acquisti\"},{\"language\":\"fr\",\"html\":\"supporto ufficio acquisti\"},{\"language\":\"de\",\"html\":\"supporto ufficio acquisti\"},{\"language\":\"es\",\"html\":\"supporto ufficio acquisti\"}],\"email_contact\":\"administration@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false}]},{\"id\":\"career\",\"title\":[{\"language\":\"en\",\"html\":\"Career\"},{\"language\":\"it\",\"html\":\"Lavora con noi\"},{\"language\":\"fr\",\"html\":\"Carri\\u00e8res\"},{\"language\":\"de\",\"html\":\"Karriere\"},{\"language\":\"es\",\"html\":\"Carreras\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Submit your application\"},{\"language\":\"it\",\"html\":\"Invia la tua candidatura\"},{\"language\":\"fr\",\"html\":\"Soumettre votre candidature\"},{\"language\":\"de\",\"html\":\"Bewerbung absenden\"},{\"language\":\"es\",\"html\":\"Env\\u00eda tu solicitud\"}],\"topics\":[{\"id\":\"\",\"title\":false,\"subtitle\":false,\"email_contact\":\"hr@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false}]},{\"id\":\"partnership\",\"title\":[{\"language\":\"en\",\"html\":\"Partnership\"},{\"language\":\"it\",\"html\":\"Partnership\"},{\"language\":\"fr\",\"html\":\"Partenariat\"},{\"language\":\"de\",\"html\":\"Partnerschaft\"},{\"language\":\"es\",\"html\":\"Alianzas\"}],\"subtitle\":[{\"language\":\"en\",\"html\":\"Explore collaboration opportunities\"},{\"language\":\"it\",\"html\":\"Esplora opportunit\\u00e0 di collaborazione\"},{\"language\":\"fr\",\"html\":\"Explorer les opportunit\\u00e9s de collaboration\"},{\"language\":\"de\",\"html\":\"M\\u00f6glichkeiten zur Zusammenarbeit entdecken\"},{\"language\":\"es\",\"html\":\"Explora oportunidades de colaboraci\\u00f3n\"}],\"topics\":[{\"id\":\"\",\"title\":false,\"subtitle\":false,\"email_contact\":\"partnership@rizoma.com\",\"freshdesk_group_id\":\"\",\"freshdesk_agent_id\":\"\",\"phone\":false,\"live_chat\":false}]}];\n    const formsData = {\"email\":{\"title\":\"Email\",\"subject\":{\"label\":\"Subject *\",\"placeholder\":\"Brief subject line\"},\"message\":{\"label\":\"Message *\",\"placeholder\":\"Please provide detailed information about your question or issue...\"},\"button\":\"Send Message\"},\"live_chat\":{\"title\":\"Live Chat\",\"subtitle\":\"Avarage response time: 2-5 minutes\",\"subject\":{\"label\":\"Problem Summary *\",\"placeholder\":\"Brief description of your problem\"},\"message\":{\"label\":\"Detailed Description *\",\"placeholder\":\"Describe your problem in detail. Include relevant information such as product models, error messages, or specific circumstances...\"},\"button\":\"Start Live Chat\"},\"phone\":{\"title\":\"Dedicated Phone\",\"subtitle\":\"Monday - Friday, 09:00 - 18:00 CET\",\"placeholder\":\"Choose your region...\",\"options\":[{\"value\":\"\",\"text\":\"\",\"disabled\":true,\"selected\":true,\"hidden\":true},{\"value\":\"IT\",\"text\":\"Italy HQ\",\"phone\":\"+39 0331 242020\"},{\"value\":\"DE\",\"text\":\"Germany\",\"phone\":\"+49 7670 1409982\"},{\"value\":\"FR\",\"text\":\"France\",\"phone\":\"+39 3456988592\"},{\"value\":\"ES\",\"text\":\"Spain\",\"phone\":\"+34 932 200 978\"},{\"value\":\"AT\",\"text\":\"Austria\",\"phone\":\"+43 (650)3333051\"},{\"value\":\"SC\",\"text\":\"Scandinavia\",\"phone\":\"+45 4752 8966\"},{\"value\":\"US\",\"text\":\"USA\",\"phone\":\"+1 714 241 1530\"},{\"value\":\"OR\",\"text\":\"Other Regions\",\"phone\":\"+34 392 200 978\"}]}};\n\n    const rzFaq = document.querySelector('.rz-faq');\n    const backButton = document.querySelector('.back-button');\n    const categories = document.querySelectorAll('.category');\n    const topics = document.querySelectorAll('.topic');\n    const contactsOptions = document.querySelector('.contacts-options');\n    const stateTitle = document.querySelector('.state-title');\n    const stateSubtitle = document.querySelector('.state-subtitle');\n    const breadcrumbs = document.querySelector('.breadcrumbs');\n    const contactForm = document.querySelector('#contact-form');\n\n    const translations = {\"back\":\"Back\",\"state_default_title\":\"Couldn't find your answer above?\",\"state_default_subtitle\":\"Choose the category based on who you are and what you need\",\"state_topics_title\":\"What do you need help with?\",\"state_topics_subtitle\":\"Select the category that best describes your request\",\"state_contacts_title\":\"Choose Your Contact Method\",\"state_contacts_subtitle\":\"Select the channel that works best for you\",\"contact\":\"Contact\",\"email_label\":\"Email\",\"email_subtitle\":\"Response Within 48h\",\"phone_label\":\"Phone\",\"phone_subtitle\":\"Dedicated business line\",\"live_chat_label\":\"Live Chat\",\"live_chat_subtitle\":\"Instant support, 2-5 min response\",\"no_file_selected\":\"No file selected\",\"supplier_title\":\"Supplier Inquiry\",\"career_title\":\"Submit Your Application\",\"partnership_title\":\"Partnership Inquiry\",\"administration_title\":\"Administration Contact\",\"other_title\":\"General Contact\"};\n\n    let currentState = 'default';\n    let selectedCategoryName = '';\n    let selectedCategoryId = '';\n    let selectedTopicId = '';\n    let selectedTopicName = '';\n    let currentFormType = '';\n\n    const stateTexts = {\n      'default': {\n        title: translations.state_default_title,\n        subtitle: translations.state_default_subtitle\n      },\n      'topics-visible': {\n        title: translations.state_topics_title,\n        subtitle: translations.state_topics_subtitle\n      },\n      'contacts-visible': {\n        title: translations.state_contacts_title,\n        subtitle: translations.state_contacts_subtitle\n      },\n    };\n\n    function updateBreadcrumbs() {\n      breadcrumbs.innerHTML = '';\n      if (currentState === 'topics-visible') {\n        breadcrumbs.innerHTML = `<a href=\"#\" data-state-target=\"default\">${translations.contact}<\/a> &gt; <span>${selectedCategoryName}<\/span>`;\n      } else if (currentState === 'contacts-visible' || currentState === 'form-visible') {\n        if (selectedTopicName) {\n          breadcrumbs.innerHTML = `<a href=\"#\" data-state-target=\"default\">${translations.contact}<\/a> &gt; <a href=\"#\" data-state-target=\"topics-visible\">${selectedCategoryName}<\/a> &gt; <span>${selectedTopicName}<\/span>`;\n        } else {\n          breadcrumbs.innerHTML = `<a href=\"#\" data-state-target=\"default\">${translations.contact}<\/a> &gt; <span>${selectedCategoryName}<\/span>`;\n        }\n      }\n    }\n\n    function setState(newState) {\n      currentState = newState;\n      rzFaq.dataset.state = newState;\n\n      if (stateTexts[newState]) {\n        stateTitle.textContent = stateTexts[newState].title;\n        stateSubtitle.textContent = stateTexts[newState].subtitle;\n      }\n      updateBreadcrumbs();\n    }\n\n    function showContactOptions(topicData) {\n      selectedTopicId = topicData.id;\n      contactsOptions.innerHTML = '';\n\n      if (topicData.email_contact) {\n        const button = document.createElement('div');\n        button.classList.add('contact-option-button');\n        button.dataset.contactType = 'email';\n\n        const contactIconDiv = document.createElement('div');\n        contactIconDiv.classList.add('contact-icon');\n\n        const iconDiv = document.createElement('div');\n        iconDiv.classList.add('icon-email');\n\n        contactIconDiv.appendChild(iconDiv);\n        button.appendChild(contactIconDiv);\n\n        const textDiv = document.createElement('div');\n        textDiv.classList.add('contact-text');\n        textDiv.textContent = translations.email_label;\n        button.appendChild(textDiv);\n\n        const subtitleDiv = document.createElement('div');\n        subtitleDiv.classList.add('contact-subtitle');\n        subtitleDiv.textContent = translations.email_subtitle;\n        button.appendChild(subtitleDiv);\n\n        contactsOptions.appendChild(button);\n      }\n\n      if (topicData.phone) {\n        const button = document.createElement('div');\n        button.classList.add('contact-option-button');\n        button.dataset.contactType = 'phone';\n\n        const contactIconDiv = document.createElement('div');\n        contactIconDiv.classList.add('contact-icon');\n\n        const iconDiv = document.createElement('div');\n        iconDiv.classList.add('icon-phone');\n\n        contactIconDiv.appendChild(iconDiv);\n        button.appendChild(contactIconDiv);\n\n        const textDiv = document.createElement('div');\n        textDiv.classList.add('contact-text');\n        textDiv.textContent = translations.phone_label;\n        button.appendChild(textDiv);\n\n        const subtitleDiv = document.createElement('div');\n        subtitleDiv.classList.add('contact-subtitle');\n        subtitleDiv.textContent = translations.phone_subtitle;\n        button.appendChild(subtitleDiv);\n\n        contactsOptions.appendChild(button);\n      }\n\n      if (topicData.live_chat) {\n        const button = document.createElement('div');\n        button.classList.add('contact-option-button');\n        button.dataset.contactType = 'live_chat';\n\n        const contactIconDiv = document.createElement('div');\n        contactIconDiv.classList.add('contact-icon');\n\n        const iconDiv = document.createElement('div');\n        iconDiv.classList.add('icon-message-square');\n\n        contactIconDiv.appendChild(iconDiv);\n        button.appendChild(contactIconDiv);\n\n        const textDiv = document.createElement('div');\n        textDiv.classList.add('contact-text');\n        textDiv.textContent = translations.live_chat_label;\n        button.appendChild(textDiv);\n\n        const subtitleDiv = document.createElement('div');\n        subtitleDiv.classList.add('contact-subtitle');\n        subtitleDiv.textContent = translations.live_chat_subtitle;\n        button.appendChild(subtitleDiv);\n\n        contactsOptions.appendChild(button);\n      }\n    }\n\n    function showContactForm(contactType) {\n      currentFormType = contactType;\n      setState('form-visible');\n\n      const formInfo = formsData[contactType];\n      if (!formInfo) return;\n\n      contactForm.reset();\n      \/\/ Reset form fields visibility\n      document.querySelector('.contact-form-title-wrapper').style.display = 'none';\n      contactForm.querySelector('.icon').classList.remove('icon-email');\n      contactForm.querySelector('.icon').classList.remove('icon-phone');\n      contactForm.querySelector('.icon').classList.remove('icon-message-square-white');\n      contactForm.querySelector('.form-subtitle').style.display = 'none';\n      contactForm.querySelector('.name').style.display = 'none';\n      contactForm.querySelector('#full_name').disabled = true;\n      contactForm.querySelector('.email').style.display = 'none';\n      contactForm.querySelector('#email').disabled = true;\n\n      contactForm.querySelector('.company-name').style.display = 'none';\n      contactForm.querySelector('.position-of-interest').style.display = 'none';\n      contactForm.querySelector('.type-of-partnership').style.display = 'none';\n      contactForm.querySelector('.type-of-inquiry').style.display = 'none';\n\n      contactForm.querySelector('.subject').style.display = 'none';\n      contactForm.querySelector('#subject').disabled = true;\n      contactForm.querySelector('.message').style.display = 'none';\n      contactForm.querySelector('#message').disabled = true;\n\n      contactForm.querySelector('.attached-file').style.display = 'none';\n\n      contactForm.querySelector('.select-country').style.display = 'none';\n      contactForm.querySelector('#select-country').disabled = true;\n      contactForm.querySelector('.buttons-container').style.display = 'none';\n      contactForm.querySelector('.buttons-container').classList.remove('live-chat');\n      contactForm.querySelector('.live-chat-hours').style.display = 'none';\n\n      \/\/ Set form fields visibility based on contact type\n      if (contactType === 'email') {\n        switch (selectedCategoryId) {\n          case 'private':\n          case 'business':\n            break;\n          case 'supplier':\n            document.querySelector('.contact-form-title-wrapper').style.display = 'block';\n            document.querySelector('.contact-form-title').textContent = translations.supplier_title;\n            contactForm.querySelector('.company-name').style.display = 'flex';\n            break;\n          case 'career':\n            document.querySelector('.contact-form-title-wrapper').style.display = 'block';\n            document.querySelector('.contact-form-title').textContent = translations.career_title;\n            contactForm.querySelector('.position-of-interest').style.display = 'flex';\n            break;\n          case 'partnership':\n            document.querySelector('.contact-form-title-wrapper').style.display = 'block';\n            document.querySelector('.contact-form-title').textContent = translations.partnership_title;\n            contactForm.querySelector('.company-name').style.display = 'flex';\n            contactForm.querySelector('.type-of-partnership').style.display = 'flex';\n            break;\n          case 'administration':\n            document.querySelector('.contact-form-title-wrapper').style.display = 'block';\n            document.querySelector('.contact-form-title').textContent = translations.administration_title;\n            contactForm.querySelector('.type-of-inquiry').style.display = 'flex';\n            break;\n          case 'other':\n            document.querySelector('.contact-form-title-wrapper').style.display = 'block';\n            document.querySelector('.contact-form-title').textContent = translations.other_title;\n            break;\n          default:\n            break;\n        }\n\n        contactForm.querySelector('.form-title').textContent = formInfo.title;\n        contactForm.querySelector('.icon').classList.add('icon-email');\n\n        contactForm.querySelector('.name').style.display = 'flex';\n        contactForm.querySelector('#full_name').disabled = false;\n        contactForm.querySelector('.email').style.display = 'flex';\n        contactForm.querySelector('#email').disabled = false;\n\n        contactForm.querySelector('.subject').style.display = 'flex';\n        contactForm.querySelector('#subject').disabled = false;\n\n        contactForm.querySelector('.message').style.display = 'flex';\n        contactForm.querySelector('#message').disabled = false;\n\n        contactForm.querySelector('.attached-file').style.display = 'flex';\n\n        contactForm.querySelector('.buttons-container').style.display = 'flex';\n        contactForm.querySelector('.btn-submit').textContent = formInfo.button;\n      } else if (contactType === 'live_chat') {\n        contactForm.querySelector('.form-title').textContent = formInfo.title;\n        contactForm.querySelector('.form-subtitle').style.display = 'block';\n        contactForm.querySelector('.form-subtitle').textContent = formInfo.subtitle;\n        contactForm.querySelector('.icon').classList.add('icon-message-square-white');\n\n        contactForm.querySelector('.buttons-container').style.display = 'flex';\n        contactForm.querySelector('.buttons-container').classList.add('live-chat');\n        contactForm.querySelector('.btn-submit').textContent = formInfo.button;\n        contactForm.querySelector('.live-chat-hours').style.display = 'flex';\n      } else if (contactType === 'phone') {\n        contactForm.querySelector('.form-title').textContent = formInfo.title;\n        contactForm.querySelector('.form-subtitle').style.display = 'block';\n        contactForm.querySelector('.form-subtitle').textContent = formInfo.subtitle;\n        contactForm.querySelector('.icon').classList.add('icon-phone');\n\n        contactForm.querySelector('.select-country').style.display = 'flex';\n        contactForm.querySelector('#select-country').disabled = false;\n\n      }\n    }\n\n    setState(currentState);\n\n    categories.forEach(category => {\n      category.addEventListener('click', function() {\n        selectedCategoryName = this.querySelector('.category-title span').textContent;\n        const categoryTitle = this.dataset.title;\n        const topicToShow = document.querySelector(`.category-topics[data-category-title=\"${categoryTitle}\"]`);\n        const categoryId = this.dataset.id;\n        selectedCategoryId = categoryId;\n        const currentCategory = categoriesData.find(c => c.id === categoryId);\n\n        if (topicToShow) {\n          if (currentCategory.topics.length > 1) {\n            setState('topics-visible');\n            document.querySelectorAll('.category-topics').forEach(topic => {\n              topic.style.display = 'none';\n            });\n            topicToShow.style.display = 'flex';\n          } else if (currentCategory.topics.length === 1) {\n            const singleTopicData = currentCategory.topics[0];\n            if (singleTopicData) {\n              selectedTopicName = singleTopicData.title || '';\n              selectedTopicId = '';\n              const availableContacts = [];\n              if (singleTopicData.email_contact) availableContacts.push('email');\n              if (singleTopicData.phone) availableContacts.push('phone');\n              if (singleTopicData.live_chat) availableContacts.push('live_chat');\n\n              if (availableContacts.length === 1) {\n                showContactForm(availableContacts[0]);\n              } else {\n                setState('contacts-visible');\n                showContactOptions(singleTopicData);\n              }\n            }\n          }\n        }\n      });\n    });\n\n    topics.forEach(topic => {\n      topic.addEventListener('click', function() {\n        selectedTopicName = this.querySelector('.topic-title span').textContent;\n        setState('contacts-visible');\n        const topicId = this.dataset.topicId;\n        const [categoryIndex, topicIndex] = topicId.split('-');\n        const topicData = categoriesData[categoryIndex].topics[topicIndex];\n        showContactOptions(topicData);\n      });\n    });\n\n    contactsOptions.addEventListener('click', function(e) {\n      if (e.target.classList.contains('contact-option-button')) {\n        const contactType = e.target.dataset.contactType;\n        showContactForm(contactType);\n      }\n    });\n\n    \/\/ backButton.addEventListener('click', function() {\n    \/\/   if (currentState === 'topics-visible') {\n    \/\/     setState('default');\n    \/\/   } else if (currentState === 'contacts-visible') {\n    \/\/     setState('topics-visible');\n    \/\/   } else if (currentState === 'form-visible') {\n    \/\/     setState('contacts-visible');\n    \/\/   }\n    \/\/ });\n\n    breadcrumbs.addEventListener('click', function(e) {\n      if (e.target.tagName === 'A') {\n        e.preventDefault();\n        const targetState = e.target.dataset.stateTarget;\n        if (targetState) {\n          if (targetState === 'topics-visible') {\n            const categoryToClick = Array.from(categories).find(c => c.dataset.title === selectedCategoryName);\n            if (categoryToClick) {\n              categoryToClick.click();\n            }\n          } else {\n            setState(targetState);\n          }\n        }\n      }\n    });\n\n    contactForm.addEventListener('submit', function(e) {\n      e.preventDefault();\n\n      let isValid = true;\n\n      switch (currentFormType) {\n        case \"email\": {\n          const fullName = document.getElementById('full_name');\n          const email = document.getElementById('email');\n          const subject = document.getElementById('subject');\n          const message = document.getElementById('message');\n          if (!fullName.value.trim()) {\n            isValid = false;\n          }\n\n          const emailPattern = \/^[^\\s@]+@[^\\s@]+\\.[^\\s@]+$\/;\n          if (!emailPattern.test(email.value.trim())) {\n            isValid = false;\n          }\n\n          if (!subject.value.trim()) {\n            isValid = false;\n          }\n\n          if (!message.value.trim()) {\n            isValid = false;\n          }\n          break;\n        }\n        case \"live_chat\": {\n          var guuru = document.querySelector('.js-guuru-launcher-button');\n          if (guuru) {\n            guuru.click();\n          }\n          return;\n        }\n      }\n\n      if (!isValid) {\n        return;\n      }\n\n      if (currentFormType === \"email\") {\n        const category = categoriesData.find(c => c.id === selectedCategoryId);\n        const topic = selectedTopicId.length > 0 ? category.topics.find(t => t.id === selectedTopicId) : category.topics[0];\n        const emailTo = topic.email_contact;\n        const isForFreshdesk = emailTo === \"rizoma@freshdesk.com\";\n\n        const fullName = document.getElementById('full_name');\n        const email = document.getElementById('email');\n        const subject = document.getElementById('subject');\n        const message = document.getElementById('message');\n\n        let formData = new FormData();\n\n        const action = isForFreshdesk ? 'send_freshdesk_support_email' : 'send_support_email';\n        const freshdeskGroupId = isForFreshdesk ? topic.freshdesk_group_id : '';\n        const freshdeskAgentId = isForFreshdesk ? topic.freshdesk_agent_id : '';\n\n        formData.append('action', action);\n        formData.append('to', emailTo);\n        formData.append('name', fullName.value);\n        formData.append('email', email.value);\n        formData.append('subject', subject.value);\n        formData.append('message', message.value);\n        formData.append('is_notice', 0);\n        formData.append('freshdesk_group_id', freshdeskGroupId);\n        formData.append('freshdesk_agent_id', freshdeskAgentId);\n\n        switch (selectedCategoryId) {\n          case \"private\":\n          case \"business\":\n          case \"other\":\n            break;\n          case \"supplier\": {\n            const companyName = contactForm.querySelector('#company-name').value;\n            formData.append('companyName', companyName);\n            break;\n          }\n          case \"career\": {\n            const positionOfInterest = contactForm.querySelector('#position-of-interest').value;\n            const fileInput = contactForm.querySelector('#attached-file');\n            if (fileInput.files.length > 0) {\n              formData.append('cvResume', fileInput.files[0]);\n            }\n            formData.append('positionOfInterest', positionOfInterest);\n            break;\n          }\n          case \"partnership\": {\n            const companyName = contactForm.querySelector('#company-name').value;\n            const typeOfPartnership = contactForm.querySelector('#type-of-partnership').value;\n            formData.append('companyName', companyName);\n            formData.append('typeOfPartnership', typeOfPartnership);\n            break;\n          }\n          case \"administration\": {\n            const typeOfInquiry = contactForm.querySelector('#type-of-inquiry').value;\n            formData.append('typeOfInquiry', typeOfInquiry);\n            break;\n          }\n          default:\n            break;\n        }\n\n        sendEmail(formData, isForFreshdesk);\n      }\n\n      contactForm.reset();\n      setState('default');\n    });\n\n    contactForm.addEventListener('reset', function() {\n      setTimeout(() => {\n        document.getElementById('file-name').textContent = translations.no_file_selected;\n      }, 0);\n    });\n\n    function sendEmail(formData, isForFreshdesk) {\n      const performCustomAjax = function(dataToSend) {\n        $.ajax({\n          url: rizoma_config.ajax_url,\n          type: 'POST',\n          data: dataToSend,\n          dataType: 'json',\n          processData: false,\n          contentType: false,\n        });\n      };\n\n      performCustomAjax(formData);\n\n      if (!isForFreshdesk) {\n        formData.set('is_notice', 1);\n        performCustomAjax(formData);\n      }\n    }\n\n    document.getElementById('attached-file').addEventListener('change', function() {\n      var fileName = this.files[0] ? this.files[0].name : translations.no_file_selected;\n      document.getElementById('file-name').textContent = fileName;\n    });\n\n    $('#select-country').select2({\n      placeholder: formsData['phone'].placeholder,\n      dropdownParent: $('.contact-form'),\n      minimumResultsForSearch: Infinity,\n    });\n\n    $('#select-country').on('select2:select', function(e) {\n      const data = e.params.data;\n      const phone = $(data.element).data('phone');\n\n      const countrySelector = document.querySelector('.select-country');\n\n      document.querySelector('.country-contact-information').style.display = 'flex';\n      countrySelector.querySelector('.country').textContent = data.text;\n      countrySelector.querySelector('.phone').textContent = phone;\n    });\n\n    backButton.addEventListener('click', function() {\n      const currentCategory = categoriesData.find(c => c.id === selectedCategoryId);\n      let currentTopicData = null;\n\n      if (currentCategory) {\n        if (currentCategory.topics.length === 1) {\n          currentTopicData = currentCategory.topics[0];\n        } else if (selectedTopicId) {\n          currentTopicData = currentCategory.topics.find(t => t.id === selectedTopicId);\n        }\n      }\n\n      if (currentState === 'form-visible') {\n        let contactCount = 0;\n\n        if (currentTopicData) {\n          if (currentTopicData.email_contact) contactCount++;\n          if (currentTopicData.phone) contactCount++;\n          if (currentTopicData.live_chat) contactCount++;\n        }\n\n        if (contactCount > 1) {\n          setState('contacts-visible');\n        } else {\n          if (currentCategory && currentCategory.topics.length > 1) {\n            setState('topics-visible');\n          } else {\n            setState('default');\n          }\n        }\n\n      } else if (currentState === 'contacts-visible') {\n        if (currentCategory && currentCategory.topics.length > 1) {\n          setState('topics-visible');\n        } else {\n          setState('default');\n        }\n\n      } else if (currentState === 'topics-visible') {\n        setState('default');\n      }\n    });\n  });\n<\/script>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":363,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-340846","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/pages\/340846","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/users\/363"}],"replies":[{"embeddable":true,"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/comments?post=340846"}],"version-history":[{"count":0,"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/pages\/340846\/revisions"}],"wp:attachment":[{"href":"https:\/\/cycle.rizoma.com\/en\/wp-json\/wp\/v2\/media?parent=340846"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}