{"id":75787,"date":"2023-04-13T09:45:22","date_gmt":"2023-04-13T07:45:22","guid":{"rendered":"https:\/\/rizomawp.nomosvalueresearch.it\/privacy-policy\/"},"modified":"2026-09-21T11:04:14","modified_gmt":"2026-09-21T09:04:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cycle.rizoma.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n
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\n PRIVACY POLICY PURSUANT TO REGULATION (EU) 2016\/679 (\u201cGDPR\u201d) <\/h2>\n <\/div>\n
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1. DATA CONTROLLER<\/strong><\/p>\n

Rizoma S.r.l. (hereinafter \u201cRizoma\u201d or the \u201cData Controller\u201d)
\nRegistered office: Ferno (VA), via Quarto 30\/32\/34
\nItalian Tax Code and VAT No. 02595720125
\nEmail address: privacy@rizoma.com
\nWebsite: www.rizoma.com (the \u201cSite\u201d)<\/p>\n

2. PERSONAL DATA PROCESSED<\/strong><\/p>\n

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  • Browsing data<\/li>\n
  • Personal details (name, surname, residence address);<\/li>\n
  • Contact details (email address and telephone number);<\/li>\n
  • Data relating to purchases made on the Site;<\/li>\n
  • Data relating to products selected in the \u201cWish list\u201d;<\/li>\n
  • Billing details (e.g. VAT number, tax code, SDI code, etc.);<\/li>\n<\/ul>\n

    (jointly also referred to as the \u201cData\u201d).<\/p>\n

    3. COLLECTION OF PERSONAL DATA<\/strong><\/p>\n

    Browsing data<\/strong><\/u><\/p>\n

    The computer systems and software procedures used to operate this Site acquire, during their normal operation, some personal data, including the IP addresses or domain names of the computers used by users who connect to the Rizoma Site, the URI (Uniform Resource Identifier<\/em>) addresses of the requested resources, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment.<\/p>\n

    These data, collected by means of cookies and metadata described in the Cookie Policy of the Rizoma Site, to which reference is made and used for the sole purpose of obtaining anonymous statistical information on the use of the Site and to check its correct functioning, are deleted immediately after processing. The data could be used to ascertain responsibility in the event of hypothetical computer crimes against the site.<\/p>\n

    Contact details, personal details, relating to purchases, purchase and use of gift cards, products selected for wish lists and billing details<\/strong><\/span><\/p>\n

    These data are collected by the Data Controller following their entry on the Site by the data subject at the time of account registration and\/or purchase on the Site and will be processed for the purposes and in the manner described in this policy.<\/p>\n

    Personal and contact data may also be voluntarily communicated by the user during a conversation initiated using the \u201cChat\u201d icon. Please note that the Chat is managed independently by the company Guuru (terms, conditions and privacy policy are available on the communication screen itself). The content of the conversation and any personal data communicated by users will therefore be transmitted by Guuru to Rizoma and will be processed by the latter as an autonomous data controller, in order to follow up on specific requests from the user (e.g. requests for information on products or purchases), in the manner and for the purposes indicated in this policy.<\/p>\n

    4. PURPOSE AND LEGAL BASIS OF PROCESSING<\/strong><\/p>\n

    In some sections of the Site, in relation to specific services, some of the Data listed above are requested, which will be processed by the Data Controller for the purposes and legal bases indicated below.<\/p>\n

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    • \n

      For the execution of pre-contractual measures and\/or a contract<\/strong> to which you are a party:<\/p>\n

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      • for the purpose of registering an account on the website www.rizoma.com (\u201cAccount\u201d);<\/li>\n
      • for the technical management and administration of the website;<\/li>\n
      • to proceed with the purchase of Rizoma products;<\/li>\n
      • for the purchase and use of \u201cgift cards\u201d;<\/li>\n
      • to use the services reserved for holders of a personal Account on the Site, such as selecting products to include in the wishlist, viewing previous purchases, using customer service also through the \u201clivechat\u201d channel on the Site, etc.;<\/li>\n
      • to receive and process inquiries and contact requests correctly;<\/li>\n
      • for managing the shipment and delivery of ordered products;<\/li>\n
      • Based on a legitimate interest<\/strong> of the Data Controller (soft spam pursuant to art. 130 paragraph 4 of Legislative Decree 196\/2003 as amended), for the promotion by email of goods or services similar to those of the sale, without prejudice to the possibility of objecting at any time.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
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          • Furthermore, subject to your prior, optional and revocable consent<\/strong> at any time, the personal data collected may be processed for further purposes, and in particular for:\n
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            • Marketing: to send you communications about initiatives, commercial offers including on digital media, questionnaires and market research of the Data Controller through digital channels (for example by email);<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

              In any case, your personal data may be processed, where necessary, also for the following purposes:<\/p>\n

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              • To comply with legal obligations<\/strong>, and in particular to fulfill obligations provided for by applicable national and supranational laws and regulations (tax, administrative obligations, etc.);<\/li>\n
              • Based on a legitimate interest<\/strong> (legal defense), to ascertain, exercise or defend the rights of the Data Controller in judicial and\/or out-of-court proceedings.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n

                5. RETENTION PERIOD<\/strong><\/p>\n